What is this Privacy Policy for?

This privacy policy governs the privacy of this website [www.helixcourier.com] and its users.

The policy sets out how user information is tracked and outlines the obligations & requirements of site users and the website and website owners.

The Website

This website and its owners take a proactive approach to user privacy and ensure that necessary steps are taken to protect the privacy of its users. This website complies with all laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the user experience while visiting the website.

Cookies are small files, saved to the user’s computer’s hard drive, that track, save and store information about the user’s interactions and usage of the website. This allows the website to provide users with a tailored experience within the website. Users are advised that they may deny the use of and saving of cookies from this website to their computers hard drive by indicating their preference in their web browser’s security settings, allowing blockage of all cookies from this website and any external vendors.

Cookies may be stored to your computer’s hard drive by external vendors if this website uses referral programs, sponsored links or advertisements. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any personal details requested at their own risk. Personal information submitted is kept private and stored securely until such time that it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to provide a safe and secure form-to-email submission process but anyone using such form-to-email processes do so at their own risk. This website and its owners use any information submitted to suggest products/services they offer and/or to assist in answering any questions or queries submitted. This may include subscription to any email newsletter program the website operates but only if your express permission was granted when submitting any form-to-email process. Personal details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program to deliver timely and useful information to the user and to inform subscribers about products and services provided by or advertised on this website. Users can subscribe online at their own discretion under the “Open Account” section when signing up for a new account, or by sending an email to infodesk@helixcourier.com

Subscriptions are taken in compliance with all Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable.

In compliance with Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

External Links

Although this website strives to include only quality, safe and relevant external links, users should always adopt a policy of caution before clicking any external web links.

The owners of this website cannot guarantee or verify the contents of any externally linked website. Users click on external links at their own risk and this website and its owners cannot be held liable for any damages arising from visiting any external links.

Social Media Platforms

There may be communication and engagement with external social media platforms by this website and its owners. Each social media platform has their own privacy policy.

Users are advised to use social media platforms wisely and to communicate/engage with them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email

This website may use social sharing buttons to share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page through your social media platform account.